Refund policy
Return & Refund Policy
All Sales Are Final
At Mahjong Bestie™, each set of our destination-inspired mahjong cards is carefully prepared and packaged for our customers.
All purchases are final sale. We do not accept returns or exchanges for change of mind, accidental purchases, or unwanted items.
Damaged, Defective, or Incorrect Orders
We want every Bestie to love their purchase!
If your order arrives damaged, defective, or incorrect, please contact us at hello@mahjongbestie.com within 7 days of delivery.
Include your order number, a description of the issue, and photographs when possible.
We will review the issue and arrange an appropriate replacement or refund at no additional cost to you when warranted.
Questions?
We're always happy to help! Contact us at hello@mahjongbestie.com.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
Thank you for shopping with Mahjong Bestie™! 💕